Warranties




Stephlea
Furniture
Our
5 Year Guarantee Service Policy
In
today's ever changing world, we often reflect on the fond values of the past.
These cherished memories have inspired us to create this very unique collection
of furniture from the past.
Each piece of our furniture is handcrafted in the finest European tradition,
and each piece carries the promise of fond memories for taday, tomorrow and
generations to come. We believe our furniture will bring you years of
satisfaction.
Our
personal guarantee of commitment to...
Quality, Design and Value.
At
Stephlea we are keen to improve our product and range. By returning the
Guarantee Registration Questionnaire you will be assisting us to serve you
better in the future and you will receive our free 5 year guarantee.
Stephlea offers a 5 year guarantee on each of our products. If service is
required during the first 5 years from purchase due to defects in material or
workmanship, your product will be repaired or replaced (at the discretion of
Stephlea) free of charge other than transport costs. The cost of freight will
be borne by the manufacturer for a period of 12 months from the date of
purchase. After the first 12 months freight will be payable by the
purchaser.
This guarantee does not apply if...
-
The product failure is due to causes other than defective material or
workmanship.
-
The purchaser does not give the manufacturer notice of the defect within 30
days of it's discovery.
-
A completed Guarantee registration Questionaire isn't returned with a copy of
the retail docket within 60 days of purchase.
-
The Purchaser has, in any way, altered the structure or finish of the product.
Any use of Stephlea products other than the use for which it was originally
intended is not the manufacturers responsibility.
This guarantee is in addition to and does not restrict or modify any
guarantee or condition implied or any right to recourse against the
manufacturer conferred by the Trade Practices Act (as ammended) or any relevant
State Act.
Bedroom
Estate
Contemporary
Dining
Office